Services & Support

New Students:

If you have questions about course selection & registration, you should email fcsadvising@unb.ca to be connected with one of our first-year academic advisors.
Due to COVID-19, you will require a computer to study in our programs at this time. You can find the recommended specs on our Recommended Hardware page.
If you already have a machine and want to install Java, you can follow the instructions provided on our Java Installation page.

Returning Students:

Due to COVID-19, physical access to our labs is restricted. Remote access to our labs is provided via SSH and Remote Destop. Follow the instructions below to connect:
- In order for you to access any lab based resources within Computer Science, you must first connect to UNB's Virtual Private Network (VPN).
- Then you can access those resources remotely either through SSH or Remote Desktop.

Computer Science Main Office

E-Mail: fcs@unb.ca
Phone: (506) 453-4566
Offices: ITC314
Office Hours: 8:15 - 4:00

System Support Division

E-Mail: fcsssd@unb.ca
Offices: GC128A, GC128B, & GC129
Office Hours: 8:15 - 4:00

UNB IT Service Desk

E-Mail: itservicedesk@unb.ca
Phone: (506) 457-2222
Harriet Irving Library, Learning Commons

UNB Security

E-Mail: security@unb.ca
Phone: (506) 453-4830
Wu Conference Centre 6 Duffie Drive
Lower Entrance
Open 24/7

Welcome to the Computer Science Services and Support page. Here you will find links to the most commonly used service and support issues for students, faculty, and staff.

The Computer Science network is not administered by ITS, it is administered by the Computer Science's own Systems Support Division (SSD). If you have any issues with machines in the Computer Science labs, you should report it to the SSD.